Senior Solutions Engineer - French Speaker

As a founding Senior Solutions Engineer, you will shape Synthesia’s presales in France and Southern EMEA, partnering with AEs, CS, and Product Marketing to run discovery, demos, and POCs. You’ll design technical solutions, illustrate quantified value, and help scale a multi-product approach. You’ll build playbooks and assets, while feeding field learnings back to Product. This role combines hands-on technical work with strategic, cross-functional collaboration to drive customer success and company growth.

• Lead discovery calls to capture customer requirements, technical context, and business challenges
• Design and deliver demonstrations that articulate value and differentiate Synthesia
• Address technical objections, assess integration blockers, and define solution paths
• Support stakeholder workshops aligning Synthesia with the buyer's technology strategy on complex deals
• Collaborate with Account Executives on account strategy, competitive positioning, and opportunity forecasting
• Create repeatable demo methodologies and develop reusable assets across environments and use cases
• Support POC/pilot readouts as business narratives, enhancing executive presence in advanced conversations
• Provide guidance on platform capabilities, API/SDK integrations, security, compliance (SOC 2, GDPR), and global scalability
• Maintain deep product expertise across offerings and stay current with AI-native learning trends
• Share feedback to Product and pre-sales leadership to address customer pain points and gaps
• Collaborate with Product Marketing to refine messaging and create demo scripts and battlecards
• Brief Customer Success on technical context to ensure smooth handover and production deployment
• Review and enhance enablement content to accelerate commercial team understanding and certification

• 5+ years in pre-sales, solutions engineering, or customer-facing technical roles at SaaS companies
• Strong consultative discovery, stakeholder management, and communication skills with executives and technical audiences
• Technical depth in at least one area: creation flows, APIs, integrations (LMS, HCM, CRM, identity), security, compliance
• Fluency with MEDDPICC and Command of the Message
• Ability to translate technical requirements into business value and ROI
• Consultative problem-solving approach with ability to gather requirements and tailor solutions
• Excellent business and technical presentation skills, capable of explaining AI and integration concepts to diverse audiences
• Self-motivated, organized, able to manage multiple POCs and demos simultaneously
• Collaborative mindset, cross-functional teamwork with AEs, Product, CS, and other teams
• Product-oriented curiosity about how customers use technology
• Willingness to travel and visit key customers for discovery, executive conversations, and on-site demos
• Location flexibility: Paris or London with hybrid options and travel readiness

• Consultative mindset
• Stakeholder management
• Executive presence
• Creation flows
• APIs and integrations (LMS, HCM, CRM, identity)
• Security and compliance (SOC 2, GDPR)