Senior Solutions Engineer - German Speaker

As a Senior Solutions Engineer at Synthesia, you will shape the presales function in DACH, partnering with sales and product teams to translate customer needs into technical, business-ready solutions. You’ll lead discovery, craft compelling demos, and scope POCs that demonstrate value and ROI. You’ll help scale a growing, multi-product platform, driving technical credibility with executive buyers and informing product improvements. This founding role offers the chance to build playbooks, tooling, and best practices from the ground up, while influencing the regional go-to-market.

• Lead discovery calls to understand customer requirements, tech environment, and business challenges.
• Design and deliver demos that quantify value and tell a credible story of Synthesia's impact.
• Address technical objections and integration concerns; map blockers to solution paths.
• Support multi-stakeholder workshops aligning Synthesia with the buyer's technology strategy.
• Collaborate with Account Executives on deal strategy, forecast, and competitive positioning.
• Create repeatable demo methodologies and reusable assets across demos, use cases, and templates.
• Assist POC/pilot readouts with a strong business narrative and executive presence.
• Provide guidance on platform capabilities, API/SDK integrations, security, compliance, and global scalability.
• Maintain deep product knowledge across lines and share feedback to inform product and roadmap.
• Build credibility as a subject matter expert in specific industries and stay ahead of AI-enabled learning trends.
• Collaborate with Product, Product Marketing, Customer Success, and Enablement to improve messaging, assets, and handover processes.

• 5+ years in pre-sales, solutions engineering, or customer-facing technical roles at SaaS companies.
• Strong consultative discovery, stakeholder management, and communication skills for both executives and technical audiences.
• Technical depth in at least one area: Creation flows, APIs, integrations (LMS, HCM, CRM, identity), security, compliance; willingness to learn across domains.
• Fluency with MEDDPICC and Command of the Message; ability to translate technical requirements into business value and ROI.
• Consultative problem-solving approach; adept at gathering requirements and tailoring solutions.
• Excellent presentation skills, capable of explaining AI and integration concepts to diverse audiences.
• Self-motivated, organized, and able to manage multiple POCs/demos simultaneously.
• Collaborative mindset; comfortable working with AEs, Product, Customer Success, and other teams.
• Product-oriented with genuine curiosity about how customers use technology.
• Willingness to travel to key customers for discovery, executive conversations, and on-site demos.
• Location preference: European hubs (Zurich, Munich, Berlin, London).

• Communication
• Stakeholder management
• Collaborative mindset
• APIs and integrations (LMS, HCM, CRM, identity)
• Security and compliance (SOC 2, GDPR)
• Creation flows and platform capabilities