Senior Staff Forward Deployed Engineer
Uniphore
In this role you lead end-to-end solution development for enterprise-scale Agentic AI deployments, acting as the primary technical liaison from design to post-deployment optimization. You translate ambiguous requirements into concrete plans and customise platform components. You architect robust AI solutions with an emphasis on multi-agent orchestration, observability, and reusable frameworks. You collaborate with cross-functional teams to influence product and best practices, driving impactful customer outcomes.
Responsibilities- Lead end-to-end solution development for high-stakes customer deployments
- Be the primary technical contact from integration design to post-deployment optimization
- Translate vague requirements into structured engineering plans with milestones
- Customise platform components—APIs, tooling, bespoke logic
- Architect scalable, compliant Agentic AI solutions across industries
- Lead multi-agent orchestration, RAG pipelines, and LLM/SLM integration design
- Champion observability, telemetry, and auditable AI standards
- Build and maintain reusable frameworks and asset libraries
- Guide cross-functional teams and mentor engineers
- Provide product feedback to Platform Engineering on gaps and pain points
- Contribute to playbooks, best practices, and technical posts
- 8–12+ years of engineering experience
- 3+ years in customer-facing or FDE roles
- Proven track record deploying AI/ML or data-intensive apps in production
- Strong full-stack skills: Python, Node.js/Go, React/Vue, SQL, REST/GraphQL
- DevOps proficiency: Docker, Kubernetes, CI/CD, major cloud platforms
- Expertise in LLMs, Prompt Engineering, Vector DBs, RAG pipelines, Agentic orchestration frameworks
- Agentic/integrations: MCP, Salesforce/SAP/Other
- Excellent communication with technical and executive stakeholders
- Mentorship capability and collaborative team-first mindset
- BS/MS/PhD in Computer Science, Data Science, or related field
- excellent communication
- mentorship
- collaboration
- Python
- Node.js/Go
- React/Vue
Reference: WJ-747_30148308