Senior Support Engineer

Overview

Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Active enhanced DV clearance is required.

Base pay range

Direct pay range information is provided by Searchability NS&D. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices.
• Support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions.
• Maintain critical infrastructure and software and tackle complex challenges to deliver impactful, stable solutions.
• Work on exciting, varied, mission-critical projects at the forefront of the secure sector.

Qualifications / Requirements

• Active enhanced DV Clearance (West)
• Willing to work full-time on-site in Cheltenham when required
• Proven experience supporting and debugging complex live systems, including log monitoring with tools like Splunk or the ELK stack
• Proficiency in Linux server administration
• Experience with technologies such as Apache NiFi, MinIO, and AWS S3
• Skilled in managing and patching Java and Python applications
• Familiarity with containerization tools like Docker or Podman and deployment platforms such as Kubernetes or OpenShift
• Strong ability to manage tasks proactively while adapting to shifting priorities

To be Considered

Please apply online or email For further information, call or . Available outside normal hours 7 am–10 pm. By applying, you consent to us processing and submitting your application to our client for this vacancy only. You may also connect with Henry Clay-Davies on LinkedIn.

SENIOR SUPPORT ENGINEER

KEY SKILLS:

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Consulting and Engineering

Industries

• Computer and Network Security

This job description is provided for informational purposes and reflects the details of the role as posted by the recruiter.