Senior Tech Support Engineer - AI, Cloud & Client Success
OpenText
OpenText is hiring a Senior Technical Support Specialist to drive client success. You will troubleshoot complex IT issues, coordinate with cross-functional teams, and guide customers through technical challenges using OpenText solutions.
The role emphasizes strong communication and proactive problem solving in a fast-paced environment. You will engage with global clients, contribute to knowledge bases, and mentor colleagues while maintaining high service standards and incident management
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