IT & Software

Senior Technical Advisor at Bell

BCE Inc.

Toronto · Ontario · Canada

Shape customer experiences as a Senior Technical Advisor for ServiceNow at Bell. Guide enterprise environment solutions with innovative leadership and serve a core role across the ServiceNow ecosystem.

Bell seeks a Senior Technical Advisor to lead technical strategy and governance within its ServiceNow platforms. In this management position, you will provide critical advisory services to stakeholders and teams, ensuring operational readiness and high-quality implementations. Your expertise will help define engineering guidelines and resolve complex integration challenges while promoting a customer-first approach.

Key Responsibilities: • Provide technical guidance throughout solution implementation • Lead architecture reviews for custom systems and integrations • Review detailed designs for user experiences and workflows • Ensure compliance with security and governance policies • Identify improvement opportunities through automation and analytics

Requirements: • Bachelor's degree or equivalent experience • 5+ years in ServiceNow or enterprise platforms • Strong skills in administration and configuration • Familiarity with CMDB, CSDM, and automated testing • Excellent communication and stakeholder management skills

Elevate your expertise in technical leadership and customer-centric solutions with Bell’s ServiceNow team. #J-18808-Ljbffr

Reference: WJ-3875_13809847

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