Senior Technical Operations Manager (DV+)

• The Senior Technical Operations Manager, DV+ is a critical individual contributor role focused on the DV+ platform, where publishers monetize omnichannel inventory - spanning display, video, native, audio, and DOOH - through sophisticated, AI-enhanced programmatic solutions


• This role serves as a key cross-functional partner and primary internal escalation point, operating at the intersection of Account Management, Product, and Engineering to drive technical resolution and support our platform’s evolving capabilities


• A core component involves leveraging modern AI tools and advanced analytics to identify repeatable challenges, design scalable solutions, and drive operational efficiency across large datasets


• Handle a queue of technical escalations with high standards of organization, responsiveness, and stakeholder communication


• Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose issues, and support operational decision-making


• Leverage modern AI tools and emerging technologies to identify repeatable challenges, design scalable solutions, automate workflows, and improve operational efficiency


• Troubleshoot complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations


• Investigate ambiguous problems proactively, asking thoughtful questions and driving issues to resolution with minimal oversight


• Learn new platforms, systems, and technical concepts quickly while demonstrating strong ownership and long-term retention of operational knowledge


• Collaborate cross-functionally when needed, coordinating efforts across Technical Operations, Product, Engineering, Account Management, and external partners to resolve issues and execute initiatives

Benefits

• Equity and Employee Stock Purchase Plan


• Pension and Retirement Savings Plan in Several Countries


• Comprehensive Healthcare Benefits for You and Your Family


• Generous Time Off, Holiday Breaks and Summer Fridays


• Family-Focused Leave Benefits


• Cell Phone Subsidy


• Performance Management, and Investment in Diversity Initiatives


• Bonusly Peer-to-Peer Recognition Program, Turning Recognition into Tangible Perks and Magnite Swag


• Community Service Events


• Wellness Coach-Meditate and Recharge with an Unlimited User Account for You and a Plus One

Analytical mindset with the ability to balance immediate needs with long-term scalable solutionsExcellent technical writing and documentation skills4+ years in technical operations or a related roleStrong proficiency in SQL and Excel for data analysis, troubleshooting, and workflow automationStrong analytical and troubleshooting abilities, with experience diagnosing complex issuesAble to work independently, prioritize effectively, and thrive in a fast-paced environmentBachelor’s degree or equivalent (advanced degree a plus)Excellent communication skills, with the ability to explain technical concepts clearly, identify root causes, and drive issues to resolutionStrong cross-functional collaboration and coordination skillsStrong technical knowledge of the programmatic ecosystemGenuine interest in emerging AI technologies, with the ability to apply them to operational workflows and problem-solving