Senior Technical Solutions Manager

In this role you drive technical solutions for Reddit Ads in the EMEA region, focusing on mobile app advertising and cross-functional collaboration. You act as a trusted advisor to advertisers, agencies, and internal teams, owning complex investigations and turning insights into scalable guidance and product feedback. You will shape technical readiness for launches, build repeatable processes, and contribute to AI-assisted support workflows. This is a high-impact role at Reddit with a clear hook in scaling advertising capabilities across Europe and the UK.

• Global benefit programs
• Family planning support
• Mental health & coaching benefits
• Private medical and dental scheme
• Bike to work scheme
• Flexible vacation & paid volunteer time off

• Lead complex technical investigations across Ads Manager, campaign creation, delivery, reporting, APIs, integrations, and third-party reporting
• Advise customers and partners with practical implementation and measurement recommendations
• Manage end-to-end escalations with Product and Engineering stakeholders
• Apply structured technical analysis using logs, event payloads, and test cases to identify root causes
• Influence product and engineering priorities with evidence-based roadmap feedback
• Support product quality and launches by testing advertiser workflows and identifying risks
• Create scalable solutions through runbooks, documentation, tooling, and automation
• Improve AI-assisted support workflows to ensure accuracy and governance
• Build structure in a growing function and strengthen cross-team relationships
• Represent EMEA Technical Solutions to global teams and leadership
• Participate in on-call rotations for critical platform issues

• 7+ years in technical solutions, solutions engineering, ad tech, or related customer-facing technical roles
• Deep understanding of digital advertising ecosystems: campaign setup, targeting, delivery, bidding/auction dynamics, reporting, attribution
• Strong expertise in mobile app advertising: event instrumentation, SDK/MMP configuration, attribution flows, SKAN
• Hands-on experience with REST APIs and integrations: reading docs, testing endpoints, troubleshooting auth
• Experience using logs and developer tools for investigating issues
• Working knowledge of web technologies: JavaScript, HTML, CSS, APIs, feeds, XML
• Ability to prioritize customer impact and revenue risk in ambiguous situations
• Excellent written and verbal communication for technical and non-technical audiences
• Experience partnering with Sales, Product, Engineering, Support, and external providers
• Demonstrated ability to operate independently and create structure in a developing function
• BA/BS Degree

• excellent written and verbal communication
• ability to explain complex technical issues to diverse audiences
• independence and influence in a developing function
• REST APIs
• Mobile app advertising
• MMP and attribution workflows