IT & Software

Senior Technical Support Engineer

Socket.dev

Southwestern Ontario · On · Canada

OpenText, the information company, seeks a Technical Support Specialist to resolve complex technical challenges for enterprise customers and help maximize value from OpenText solutions.

You will collaborate across teams, communicate with customers via phone or email, and contribute to knowledge base updates while following service delivery guidelines.

Strong technical foundation in Windows, databases, web servers, and container platforms plus a customer-focused mindset are essential.

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Reference: WJ-291_10900409

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