IT & Software

Senior Technical Support Engineer at Operations Management SaaS (French Speaking)

Grey Matter Recruitment

London · England · United Kingdom

Kickstart your tech career in SaaS, solving real customer challenges involving software, integrations, data and technical troubleshooting.

The Company

  • Cloud and on-prem software used by businesses worldwide
  • Great training, progression and supportive culture
  • 10% bonus

The Role

  • Customer-facing technical role that goes well beyond a standard helpdesk
  • Troubleshoot software issues and solve real customer problems
  • Get hands-on with SQL, XML, integrations and data migrations
  • Work alongside technical teams on more complex issues

The Need

  • Technical support, helpdesk or customer support experience
  • Bonus: SQL, XML, integrations, data migration, B2B SaaS or CRM

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Reference: WJ-766_22217793

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