Senior Technical Systems Engineer – Managed IT & Cloud

Emplyfy is seeking an experienced Technical Systems Engineer to join a high-tech IT services-focused team. You will work across customer environments, handling technical support, infrastructure maintenance and on-site visits to diagnose faults and complete repairs.

You will manage incidents end-to-end, maintain documentation, and coordinate with external partners while ensuring service levels are met. This role requires strong customer service and independent problem-solving abilities.