Senior Tier 3 IT Engineer — Lead Projects & Mentorship

SER Limited in Cornwall is seeking an experienced Tier 3 IT Engineer who will combine hands-on technical skill with leadership and project ownership, serving as a key escalation point.

You will solve complex technical challenges, work closely with customers, and influence the development of the MSP's operations while driving strategic initiatives.

From mentoring junior engineers to shaping technical procedures and documentation, you will help raise our team’s capability and delivery quality.