Senior U.S. Payroll Analyst

Analyze complex U.S. payroll for Manulife and John Hancock while strengthening controls, resolving issues, and improving employee experiences in a hybrid arrangement.

This Payroll Analyst supports approximately 5,500 U.S. employees across all 50 states and five Employer Identification Numbers. The role independently processes, audits, and validates high-volume payroll while researching complex payroll, tax, and benefits issues. Success requires analytical judgment, advanced Excel, enterprise payroll systems, and cross-functional partnership.

Key Responsibilities:

• Process, audit, and validate high-volume payroll across jurisdictions
• Resolve escalated employee, manager, HR, and vendor inquiries
• Lead complex compensation, benefits, tax, and payroll activities
• Investigate discrepancies and recommend sustainable root-cause solutions
• Strengthen controls, documentation, automation, and payroll processes

Requirements:

• Five or more years of progressive payroll experience
• Advanced Excel and data analysis skills
• Experience with ADP GlobalView, SAP, or similar systems
• Knowledge of gross-to-net payroll processing and reconciliations
• Experience with audits, filings, taxable benefits, and reporting

Apply payroll analysis, compliance expertise, advanced Excel, and process improvement skills supporting Manulife and John Hancock operations.