Senior Voice Engineer – Cloud UC & Escalations

BT Group is seeking a 3rd Line Voice Engineering Specialist to be a technical voice expert within its evolving cloud-based portfolio. You will act as a senior escalation point for enterprise voice issues across multiple locations, supporting SMEs to large organisations and helping to deliver reliable, high-quality services.

The role requires eligibility for and maintenance of SC UK Government Security Clearance, with a 1 in 2 on-call rota.