IT & Software

Senior WFM Analyst - Remote, Data-Driven Scheduling & Strategy

Monzo

London · England · United Kingdom

Monzo is hiring a Senior WFM Analyst on a 15 month fixed-term contract. You will forecast resource needs, produce executive reports, and partner across Operations, People, Hiring and L&D to optimise schedules and customer service at Monzo.

You will drive data-driven insights, collaborate with data teams, and help improve shift patterns, holidays, and automation while maintaining budget discipline.

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Reference: WJ-766_22314380

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