Senior White-Glove End-User Support Engineer

UST in London is seeking a Lead End User Support Engineer – White Glove to own high‑level escalations across multiple offices. You will troubleshoot Windows, hardware, and meeting room tech, and guide junior staff. This role combines on‑site support with remote global coverage and vendor coordination.

You will drive software deployments, OS migrations, and hardware refreshes, while maintaining robust documentation and SOPs to ensure consistent service quality.