IT & Software

Senior Workday Analyst

Icon Clinical PLC

Swansea · Swansea · United Kingdom

Overview

In this role, you will lead and optimize Workday HRIS to support ICON's HR goals and employee experience. You’ll govern HR technology operations, guide a functional HRIS team, and manage complex escalations across HCM, Recruiting, and Compensation. The role focuses on global design alignment, governance, and delivery of BAU processes with a strong emphasis on security and change management. You’ll work with cross-functional partners to drive continuous improvement and transformational HR technology outcomes.

Pay / Benefits
  • Competitive base salary
  • Performance-related incentives
  • Health and wellbeing programmes
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Learning and development opportunities
Responsibilities
  • Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations
  • Oversee HRIS backlog prioritisation and recurring refinement forums
  • Provide day-to-day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence
  • Guide configuration changes and Change Requests (CRs) with tenant strategy
  • Release management: assess impact, gate changes, coordinate deployment and post-release stabilization
  • Annual process governance & traceability for BAU delivery and security reviews
  • Facilitate weekly team and quarterly SLT governance forums
  • Coordinate SOW preparation, internal approvals and DocuSign routing
  • Liaise with Procurement and Legal for contractual compliance
  • Ensure documentation and governance controls are in place
  • Workday security/data reviews & access governance and cross-functional collaboration
Key requirements
  • Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience
  • Extensive experience in HR technology management, including implementation and oversight of major HR platforms (Workday, SAP, Oracle)
  • Strong strategic thinking to align technology with business goals
  • Excellent communication and leadership abilities with experience managing teams and cross-functional projects
  • Commitment to continuous improvement and high-quality employee experience through technology
  • Willingness to travel (~5%)
  • leadership
  • communication
  • cross-functional collaboration
  • Workday
  • SAP
  • Oracle

Reference: WJ-747_30164179

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