Service Architect

Location: Remote with occasional travel to Berkshire

Service Architect - Role & Responsibilities

• Shape and define IAM/UAM services, translating business needs and technical requirements into clear service designs.
• Define service operating models, including processes, roles, responsibilities and operational support requirements.
• Work with security, engineering, architecture and service management teams to develop and refine IAM service requirements.
• Support the introduction and transition of new or enhanced IAM services into operational delivery.
• Engage with key stakeholders to ensure services meet business needs, security standards and operational expectations.

Service Architect - Required Experience

• Proven experience as a Service Architect, Service Design Architect or equivalent, ideally within Identity and Access Management (IAM).
• Strong understanding of IAM/UAM services, including identity lifecycle management, access governance, authentication and authorisation.
• Experience defining service requirements, operating models, processes and operational responsibilities.
• Demonstrable experience in service introduction, service transition or integrating new services into existing operational environments.
• Excellent stakeholder management and communication skills, with the ability to bridge technical teams, security functions and service operations.

Interviews: October 2026

Start Date: November 2026