Service Associate (Teller)

First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services to meet the current and future financial needs of bank customers. We support you so you can exceed personal production goals while delivering a meaningful customer experience.

Provide excellent customer service by:
Responding to customer requests for banking transactions.
Answering customer inquiries and problems with solutions that meet the customer’s current needs.
Continually building customer loyalty and customer advocates.

Contribute to overall banking center operation by:
Balance cash, daily transactions, vault and ATM.
Following information security policy and verification procedures to protect customer privacy.
Selling bank products, making customer referrals and other activities to support the goals.
Participating in daily/weekly meetings and coaching sessions.

High School Diploma or Equivalent.
~3 months of sales, cash handling, or related experience.

Base Pay

PLUS Bonuses
~ Medical, Dental and Vision Insurance
~Health Savings and Flexible Spending Accounts
~ Paid Holidays
~ Tuition Reimbursement
~ First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
To enhance the financial wellness of the diverse communities we serve.
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We believe in the power of inclusion and belonging."