IT & Software

Service Desk Analyst: End-User Support & IT Asset Lead

BeyondTrust, Inc.

Halifax · Halifax County · Canada

BeyondTrust is seeking a customer-oriented Service Desk Analyst to provide end-user IT support and manage office IT equipment. You will rotate three days per week in the Manchester office, with two days based on business needs.

The role focuses on incident management, device support, and coordination with vendors to maintain our IT environment. You will translate technical issues for non-technical users, document incidents, and deliver training to new hires.

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Reference: WJ-3875_13494636

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