Service Desk Coordinator & CRM Scheduling Lead

Cochran Ltd in Newbie is seeking an organised Service Desk Co-ordinator to support the Service team and deliver outstanding customer service. You’ll act as a central point of contact for internal and external customers, manage service requests, co-ordinate engineers and maintain accurate service records.

Reporting to the Customer Services Manager, the role suits someone who thrives in a fast-paced helpdesk environment and can balance competing priorities with a high standard of accuracy and