Service Knowledge Leader: Content, Governance & Training

ADP, a global provider of cloud-based human capital management solutions, seeks a Service Knowledge Manager to govern and develop our Enterprise Knowledge Management (EKM) platform within the Operational Excellence team. You will partner with stakeholders to maintain high-quality content and drive knowledge-sharing across Services and the Services Academy.

The role involves content governance, lifecycle management, training delivery, and ensuring SOP-aligned knowledge content for client