IT & Software

Service Operations Specialist | Remote & 24/7 Support

SITA Group

Montreal (Administrative Region) · Quebec · Canada

SITA is recruiting for a Service Operations role in Canada to ensure high-quality support and reliable systems in line with SITA standards. You will work to maintain service availability and support business growth while upholding contract SLAs.

Collaborate with SRE and Engineering teams to improve reliability, act as a customer SPOC, drive rapid restoration, and lead diagnostics and resolution. This role demands proactive monitoring and strong ownership across incidents.

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Reference: WJ-3875_12182781

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