IT & Software

ServiceNow Developer

Matchtech

Farnborough · Hampshire · United Kingdom

Overview

As a ServiceNow Portal Developer, you will design, build, and continuously improve portal experiences within a highly secure, enterprise-scale ServiceNow environment. You will work with architects, technical specialists, and business stakeholders to deliver user-centric Employee Centre and Service Portal solutions that scale and remain secure. The role focuses on translating business needs into robust portal features, widgets, and integrations with external systems. You will contribute to a mission-critical digital transformation programme, shaping how employees access self-service and ITSM capabilities in a regulated setting.

Pay / Benefits
  • competitive salary
  • comprehensive benefits package
  • professional development and certification growth
  • collaborative project teams
Responsibilities
  • Design, build, and maintain ServiceNow Portal and Employee Centre solutions
  • Configure and customize widgets, pages, themes, and portal components
  • Translate business requirements into technical solutions
  • Develop integrations between ServiceNow and external enterprise systems
  • Create responsive, accessible self-service experiences
  • Support Service Catalog, workflows, knowledge management, and employee self-service
  • Participate in design, code reviews, testing, deployment, and release activities
  • Troubleshoot issues and drive platform improvement
  • Produce technical documentation and enable knowledge transfer
  • Ensure development aligns with ServiceNow best practices and coding standards
Key requirements
  • Proven ServiceNow portal delivery in complex enterprises
  • Hands-on experience with Service Portal and/or Employee Centre
  • Strong JavaScript, HTML, CSS, AngularJS, and ServiceNow scripting
  • Experience creating custom widgets and self-service solutions
  • Solid understanding of ITSM and Service Catalog modules
  • Experience integrating ServiceNow with third-party systems
  • Knowledge of UI/UX, responsive design
  • Strong troubleshooting and stakeholder engagement
  • stakeholder collaboration
  • problem-solving
  • effective communication
  • Service Portal
  • Employee Centre
  • JavaScript

Reference: WJ-747_31060452

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