ServiceNow Developer
Deerfoot Recruitment Solutions
Overview
In this role you will design, build, and maintain ServiceNow applications, with a focus on Virtual Agent and RPA-driven workflows. You’ll collaborate with stakeholders to translate requirements into scalable solutions and optimize platform performance. You’ll join a forward-thinking global consultancy that values learning and impactful system improvements. This is an opportunity to shape customer experiences and automate critical processes at scale.
Pay / Benefits- Hybrid working model
- Training and development opportunities
- Private medical and dental cover
- Generous pension scheme
- Group income protection
- Gym discounts and cycle-to-work scheme
- Design, develop, and maintain ServiceNow applications and modules with emphasis on Virtual Agent and RPA workflows
- Collaborate with stakeholders to gather requirements and translate them into scalable solutions
- Configure and implement ServiceNow Virtual Agent to enhance user experiences
- Integrate RPA tools with ServiceNow to automate repetitive tasks
- Monitor, troubleshoot, and optimise platform performance for reliability and responsiveness
- Proven experience in ServiceNow development and customization (workflows, integrations)
- Solid understanding of ITSM and ITOM
- Exposure to ServiceNow Virtual Agent and/or RPA tools
- Strong JavaScript programming skills
- Proactive, problem-solving mindset with a focus on continuous learning
- Eligible for SC Clearance (5 years of UK residency)
- proactive problem-solving
- stakeholder collaboration
- continuous learning
- ServiceNow development and integrations
- ITSM and ITOM processes
- ServiceNow Virtual Agent
Reference: WJ-747_30133755