ServiceNow Developer ITSM HRSD

ServiceNow configuration, JavaScript development, and platform support define this hands-on role at Lightspeed. Work across ITSM and HRSD while extending a mission-critical enterprise platform.

As a hands-on ServiceNow Developer, you will own daily configuration, development, and support across development, staging, and production instances. You will build applications, workflows, and integrations while partnering with IT and business stakeholders. The work supports upgrades, enhancements, troubleshooting, and scalable platform improvements.

Key Responsibilities:

• Develop applications, workflows, scripts, catalog items, and platform components
• Design and troubleshoot REST, SOAP, OAuth, and webhook integrations
• Support ITSM and HRSD workflows, automations, and applications
• Administer roles, ACLs, permissions, and platform access controls
• Deliver enhancements through development, testing, deployment, and support

Requirements:

• Hands-on ServiceNow development and administration experience
• Strong JavaScript, GlideRecord, and GlideAjax skills
• Experience with Flow Designer, Business Rules, and Script Includes
• Understanding of ITSM processes and ServiceNow solutions
• Strong troubleshooting, communication, and documentation skills

Bring ServiceNow development, ITSM, HRSD, and integration expertise to Lightspeed’s platform engineering team.