ServiceNow Developer — ITSM Lead (Onsite Prestwick)

Infotel UK is seeking an experienced ServiceNow Developer to join our team in Prestwick, Scotland on-site for the first three months, with potential relocation or longer-term remote options discussed. You will analyse, design, and implement ITSM frameworks and configure ServiceNow instances to align with client objectives and improve service delivery.

Responsibilities include designing future-state ITSM processes, platform architecture, security and role models, integration assessments, and