ServiceNow Implementation Specialist: Elevate CX & IT

Capgemini is hiring a ServiceNow Implementation Specialist in London to design, develop, and integrate ServiceNow workflow applications across Customer Experience, Technology Experience, and Employee Experience domains. You will build modern UIs using UI Builder and Service Portal, and connect diverse systems via IntegrationHub and REST/SOAP APIs.

You will work with IT, marketing, and HR stakeholders to optimize onboarding, productivity, and client journeys, while ensuring data integrity across