IT & Software

ServiceNow Lead

LA International

London · England · United Kingdom

ServiceNow Lead

We are looking for a ServiceNow Lead who can start in the next few weeks. You will lead the design and delivery of an Intelligent Field & Autonomous Service Operations programme. The role requires deep expertise in ServiceNow ITOM, ITSM, and Field Service Management, with a strong track record of delivering complex event-driven automation and field operations solutions.

Experience required:

  • 10+ years of Service Management and Enterprise Platform experience.
  • 5+ years as a ServiceNow Architect or Lead Architect.
  • Proven delivery experience in:
    • ServiceNow ITOM
    • Event Management
    • Event-to-Incident Automation
    • ServiceNow FSM (Field Service Management)
    • Dynamic Scheduling
    • ITSM Processes

The role is for 6 months initially inside IR35 and requires two days in Central London each week.

LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported.

We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply.

If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

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Reference: WJ-766_21989308

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