IT & Software

ServiceNow Manager

Experis - ManpowerGroup

City Of Edinburgh · Scotland · United Kingdom

ServiceNow Manager
6-12 Months
Rate: Flexible based on market expectation - Inside IR35
Location: Hybrid (Flexible but expectation to travel to sites)


We are seeking a ServiceNow & CMDB Manager to support BAU operations with a focus on configuration.


You will need to manage & maintain the CMDB once you have worked through their recovery of the CMDB itself which is an inflight activity.


Key Responsibilities and Experience Required:



  • CI correctness

  • New & updated service mappings

  • CI data quality

  • Discovery data quality

  • Be an extended part of our SN COEI

  • Be an active participant in our CMDB working group

  • Drive outcomes with CI Data Owners

  • Reporting aspects around the CMDB

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Reference: WJ-766_22008126

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