Servicenow Platform Architect
TALENT INTERNATIONAL UK LTD
Job Description:
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
ServiceNow Platform Architect
Location: Remote
Contract Inside IR35 - £500 to £540 per day
Duration: 12 Months (with potential extension)
Immediate start
Role Overview
We are seeking a high-caliber ServiceNow Platform Architect to lead the design and hands-on delivery of an enterprise-grade digital transformation programme. This role is focused on modernising IT operations and field service capability through ITSM, ITOM, and FSM integration.
You will act as the technical lead driving automated event-to-incident correlation across multi-platform telemetry, implementing dynamic FSM scheduling, and enforcing robust CMDB/CSDM 4.0 architecture.
Key Responsibilities
Architectural Leadership: Define end-to-end platform architecture across ITSM, ITOM, and FSM, balancing Out-of-the-Box (OOTB) best practices with complex business requirements.
Event-to-Incident Automation: Design and implement complex event correlation across heterogeneous telemetry tools, driving noise reduction and automated incident orchestration.
FSM Dynamic Scheduling: Lead the architecture and optimization of Field Service Management dynamic scheduling, dispatcher mechanics, and workforce optimization.
CSDM & Service Mapping: Establish and govern the CMDB/CSDM foundation to ensure accurate dependency mapping and event enrichment across the enterprise.
Stakeholder Engagement: Partner with C-level client stakeholders, manage technical governance, and guide cross-functional delivery teams through implementation constraints.
Key Requirements & Skills
Proven Architecture Track Record: Enterprise-scale delivery experience as a ServiceNow Architect across ITSM, ITOM, and FSM domains.
Hands-on Integration & Event Management: Deep expertise in MID Server configuration, alert rules, transform maps, and multi-tool telemetry integrations.
FSM Expertise: Demonstrated experience tackling real-world constraints in FSM dynamic scheduling and route/workforce optimization logic.
Data Foundations: Expert knowledge of CMDB design principles, CSDM (Common Service Data Model), and Service Mapping.
Governance: Ability to drive upgradeability, manage technical debt, and lead Architectural Review Boards (ARB). xrnqpay
Preferred Certifications
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Certified Implementation Specialist (CIS) in ITOM Event Management, FSM, or ITSM
ITIL v4 Framework knowledge
£500.00 - £540.00 / day
Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found at .uk
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
ServiceNow Platform Architect
Location: Remote
Contract Inside IR35 - £500 to £540 per day
Duration: 12 Months (with potential extension)
Immediate start
Role Overview
We are seeking a high-caliber ServiceNow Platform Architect to lead the design and hands-on delivery of an enterprise-grade digital transformation programme. This role is focused on modernising IT operations and field service capability through ITSM, ITOM, and FSM integration.
You will act as the technical lead driving automated event-to-incident correlation across multi-platform telemetry, implementing dynamic FSM scheduling, and enforcing robust CMDB/CSDM 4.0 architecture.
Key Responsibilities
Architectural Leadership: Define end-to-end platform architecture across ITSM, ITOM, and FSM, balancing Out-of-the-Box (OOTB) best practices with complex business requirements.
Event-to-Incident Automation: Design and implement complex event correlation across heterogeneous telemetry tools, driving noise reduction and automated incident orchestration.
FSM Dynamic Scheduling: Lead the architecture and optimization of Field Service Management dynamic scheduling, dispatcher mechanics, and workforce optimization.
CSDM & Service Mapping: Establish and govern the CMDB/CSDM foundation to ensure accurate dependency mapping and event enrichment across the enterprise.
Stakeholder Engagement: Partner with C-level client stakeholders, manage technical governance, and guide cross-functional delivery teams through implementation constraints.
Key Requirements & Skills
Proven Architecture Track Record: Enterprise-scale delivery experience as a ServiceNow Architect across ITSM, ITOM, and FSM domains.
Hands-on Integration & Event Management: Deep expertise in MID Server configuration, alert rules, transform maps, and multi-tool telemetry integrations.
FSM Expertise: Demonstrated experience tackling real-world constraints in FSM dynamic scheduling and route/workforce optimization logic.
Data Foundations: Expert knowledge of CMDB design principles, CSDM (Common Service Data Model), and Service Mapping.
Governance: Ability to drive upgradeability, manage technical debt, and lead Architectural Review Boards (ARB). xrnqpay
Preferred Certifications
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Certified Implementation Specialist (CIS) in ITOM Event Management, FSM, or ITSM
ITIL v4 Framework knowledge
£500.00 - £540.00 / day
Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found at .uk
Reference: WJ-799_21899567