ServiceNow Platform Strategy Lead

John Lewis Partnership seeks a Product and Operations Lead - ServiceNow to define the multi-year roadmap for ITSM and CMDB and to manage offshore delivery partners. The role focuses on governance, stakeholder engagement, and enabling automation and value delivery across the ServiceNow platform.

The position is hybrid, based at Bracknell, with occasional site visits to other locations, and offers a salary up to £75,000 per year plus benefits. Closing Date: 29 September 2026.