ServiceNow Process Analyst — ITSM/ITOM Expert

Janus Henderson Investors is seeking a ServiceNow specialist to collaborate with technology and business stakeholders, lead requirement workshops, and drive best-practice process improvements. You will translate needs into user stories, work with the development team on solutions, and support validation to ensure business objectives are achieved.

The role offers hybrid working, competitive rewards, and opportunities for ongoing professional development in a supportive, inclusive environment.