IT & Software

ServiceNow Systems Administrator

Kelly

Toronto · Ontario · Canada

Job Title : ServiceNow Systems Administrator

Location : Toronto, ON – Hybrid

Duration : 1 year | (extension & conversion possible)

Role Overview : Seeking a ServiceNow Systems Administrator with 5+ years of hands-on ServiceNow administration experience. The successful candidate will support IT Service Management solutions, system integrations, application development, deployments, troubleshooting, and production support.

Key Responsibilities

  • Design, implement, and maintain ServiceNow ITSM solutions.
  • Support incidents, problems, changes, and service requests in line with IT governance, risk, compliance, and business objectives.
  • Perform ServiceNow system administration, configuration, troubleshooting, and production support.
  • Support system integrations and application development; promote technical best practices.
  • Participate in architecture, design, and code reviews.
  • Perform root cause analysis and lead resolution of production/test issues.

Must-Have Requirements

  • 5+ years of hands-on ServiceNow Systems Administration experience
  • ServiceNow CSA (Certified System Administrator) certification – mandatory
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Reference: WJ-3875_13300631

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