ServiceNow Technical Architect

Salary: £37,000 - 68,500 per year

Requirements:

• Experience delivering ServiceNow implementations, ideally on 3 end-to-end projects
• Strong hands-on experience with ServiceNow development and scripting in JavaScript
• Exposure to multiple ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or similar
• Experience working with integrations and external systems using REST/SOAP APIs
• Understanding of modern ServiceNow architecture and platform capabilities
• Experience working in Agile or DevOps environments
• Strong problem-solving and stakeholder communication skills
• Ability to work effectively in collaborative, fast-paced environments

Responsibilities:

• We design, build, and deliver modern ServiceNow solutions across large-scale transformation programmes
• We develop and deliver ServiceNow solutions across multiple modules including ITSM, ITOM, HRSD, and CSM
• We build and implement custom applications, workflows, and integrations using JavaScript and APIs
• We design and develop scalable platform architectures aligned to best practices
• We create and maintain efficient delivery pipelines and deployment processes
• We work with integrations and third-party systems to deliver connected solutions
• We ensure quality through testing, code reviews, and development standards
• We collaborate with cross-functional teams in an agile environment
• We contribute to platform performance, governance, and continuous improvement

Technologies:

• Architect
• DevOps
• ITSM
• JavaScript
• REST
• SOAP
• ServiceNow

More:

We are hiring a ServiceNow Technical Architect / Senior Developer in Manchester for a permanent role with hybrid working. This position offers a salary of £60,000 to £75,000, plus bonus, pension, benefits, 25 days holiday, and ongoing training and development. We work on cutting-edge platform implementations and modern engineering practices, supporting large-scale transformation programmes in a collaborative, fast-paced environment.