ServiceNow Technical Lead - CSM & Virtual Agent

Prodapt Solutions Private Limited in Reading is seeking a seasoned ServiceNow Technical Lead to own end-to-end design, development, and delivery of ServiceNow solutions, with emphasis on CSM, Virtual Agent, Integrations, CMDB and Now Assist capabilities.

The ideal candidate will bring 6+ years of hands-on ServiceNow experience, strong leadership and architecture skills, and a proven ability to coordinate stakeholders to deliver scalable, secure, and high-performing implementations that align