Shift Floor Lead — Service, Ops & Opening/Closing

Marks & Spencer is seeking a dynamic colleague to lead the fill operation on the sales floor, ensuring the store is ready to trade. You will coordinate resources to Serve, Sell and Fill, and you may step in when the Colleague Manager is absent.

You will drive productivity, maintain a clean, safe, and well-presented store, model exceptional customer service and M&S behaviours, and may be called to support nearby stores or act as a key holder during opening and closing tasks.