Site Reliability Engineer 2

In this role you will help Oracle Analytics remain reliable and scalable by diagnosing issues across distributed systems, building automation, and supporting 24/7 operations. You will partner with analytics developers and other teams to reduce downtime and improve incident response. You’ll shape runbooks, dashboards, and AI-assisted tooling to enable proactive, data-driven cloud operations. This is a hands-on SRE role in a fast-paced, customer-focused environment.

• competitive benefits
• flexible medical
• life insurance
• retirement options
• volunteer programs
• accessibility accommodations

• Provide 24x7 operational support for Oracle Analytics services and release cycles
• Respond to incidents, diagnose complex production issues, and drive mitigation and post-incident actions
• Read and troubleshoot existing application/service code to identify root causes and safe remediation
• Develop deep product expertise to prevent regressions and reduce recurring incidents
• Build and maintain operational tooling, dashboards, monitoring, runbooks, and knowledge-base content
• Develop AI-assisted automation tools to improve incident investigation, monitoring, and reporting
• Create scripts/services for monitoring, telemetry collection, capacity analysis, patching, and remediation
• Analyze service health, workloads, and capacity trends to identify reliability risks
• Improve CI/CD processes, deployment practices, and operational readiness
• Collaborate with Development, Support, Product Management and other teams on issue resolution
• Share operational knowledge and continuously improve team processes
• Follow security, compliance, change-management, and operational procedures

• BS or MS in Computer Science, Engineering, or equivalent practical experience
• Experience supporting cloud infrastructure and operational processes
• Strong understanding of networking basics (DNS, HTTP/HTTPS, TLS, load balancing)
• Linux/Unix administration experience
• Experience with cloud services and large-scale distributed applications in production
• Ability to troubleshoot complex issues by reading existing code and systems
• Experience documenting runbooks and operational guides
• Experience working in agile environments
• Strong written and verbal communication, including remote team collaboration
• Ability to work independently and participate in on-call and after-hours support

• Strong communication skills
• Collaborative mindset with remote teams
• Analytical and methodical problem-solving approach
• Networking and TCP/IP fundamentals
• Linux/Unix system administration
• Python, Bash, JavaScript/Node.js