Site Reliability Engineering Manager at Mastercard
Mastercard Inc.
Lead globally distributed application operations teams as a Site Reliability Engineering Manager at Mastercard. Focus on mission-critical Java applications while providing 24/7 support across cloud and on-premises environments.
In this leadership role, you will manage teams that ensure reliable, secure operations for Java-based applications. You are expected to provide mentorship, drive a high-performance culture, and oversee incident management practices. Your effectiveness will enhance operational excellence and continuous improvement in a complex, secure environment.
Key Responsibilities: • Lead application operations teams in a 24/7 support model • Provide mentorship and technical oversight to team members • Manage complex technical issue resolution and escalation support • Establish incident management practices and conduct post-incident reviews • Champion observability through various monitoring tools
Requirements: • Experience with Azure public cloud and Java applications • Strong technical leadership and problem-solving skills • Familiarity with observability platforms like Dynatrace and Splunk • Knowledge in security practices including vulnerability management • Bachelor's degree in Computer Science or equivalent experience
Elevate application reliability and foster team excellence at Mastercard while driving operational efficiency. #J-18808-Ljbffr
In this leadership role, you will manage teams that ensure reliable, secure operations for Java-based applications. You are expected to provide mentorship, drive a high-performance culture, and oversee incident management practices. Your effectiveness will enhance operational excellence and continuous improvement in a complex, secure environment.
Key Responsibilities: • Lead application operations teams in a 24/7 support model • Provide mentorship and technical oversight to team members • Manage complex technical issue resolution and escalation support • Establish incident management practices and conduct post-incident reviews • Champion observability through various monitoring tools
Requirements: • Experience with Azure public cloud and Java applications • Strong technical leadership and problem-solving skills • Familiarity with observability platforms like Dynatrace and Splunk • Knowledge in security practices including vulnerability management • Bachelor's degree in Computer Science or equivalent experience
Elevate application reliability and foster team excellence at Mastercard while driving operational efficiency. #J-18808-Ljbffr
Reference: WJ-3875_13394033