Software Developer - CRM - Intermediate

Software Developer - CRM- Intermediate

Description The Software Developer - CRM is responsible for designing, developing, configuring, testing, and maintaining CRM applications. The role includes troubleshooting technical issues, developing integrations and reports, documenting solutions, and collaborating with functional and technical teams to deliver reliable, high-performing applications.

Key Responsibilities

• Translate technical specifications into functional CRM solutions.
• Develop, configure, test, debug, and maintain CRM applications.
• Troubleshoot technical issues and provide post-implementation support.
• Develop integrations, reports, and data-driven applications.
• Collaborate with stakeholders and project teams to gather requirements and deliver solutions.
• Maintain technical documentation and follow established development standards.

Skills, Experience, and Requirements

1. Siebel Development - 40%

• Oracle Siebel CRM testing experience is required.
• Minimum five years of experience in Siebel configuration, development, and integration.
• Minimum three years of experience integrating and testing Siebel with Adobe Experience Manager (AEM), J2EE, and related technologies.
• Experience with Siebel IP18 or later, Siebel Tools, Web Templates, and Open UI classes and methods.
• Siebel test automation experience is an asset.

2. Report Development - 35%

• Experience with HTML5, CSS, jQuery, and JavaScript.
• Experience developing and testing reports using OBIEE and Power BI.
• Working knowledge of Siebel Open UI, including PM, PR, manifest, and mapping files.

3. Soft Skills - 20%

• Strong written and verbal communication skills.
• Excellent analytical, problem-solving, and interpersonal skills.
• Ability to collaborate with technical and functional teams.
• Ability to manage competing priorities, meet tight deadlines, and adapt to change.

4. CRM Domain Experience - 5%

• Experience with Siebel CRM modules, including Contracts, Lead Management, Partner Management, Campaign Management, Marketing, Resource Management, and eService, is an asset.
• Experience with transfer payment management processes is an asset.

Desired Skills and Experience

The Software Developer - CRM is responsible for designing, developing, configuring, testing, and maintaining CRM applications. The role includes troubleshooting technical issues, developing integrations and reports, documenting solutions, and collaborating with functional and technical teams to deliver reliable, high-performing applications.

Key Responsibilities

• Translate technical specifications into functional CRM solutions.
• Develop, configure, test, debug, and maintain CRM applications.
• Troubleshoot technical issues and provide post-implementation support.
• Develop integrations, reports, and data-driven applications.
• Collaborate with stakeholders and project teams to gather requirements and deliver solutions.
• Maintain technical documentation and follow established development standards.

Skills, Experience, and Requirements

1. Siebel Development

• Oracle Siebel CRM testing experience is required.
• Minimum five years of experience in Siebel configuration, development, and integration.
• Minimum three years of experience integrating and testing Siebel with Adobe Experience Manager (AEM), J2EE, and related technologies.
• Experience with Siebel IP18 or later, Siebel Tools, Web Templates, and Open UI classes and methods.
• Siebel test automation experience is an asset.

2. Report Development

• Experience with HTML5, CSS, jQuery, and JavaScript.
• Experience developing and testing reports using OBIEE and Power BI.
• Working knowledge of Siebel Open UI, including PM, PR, manifest, and mapping files.

3. Soft Skills -

• Strong written and verbal communication skills.
• Excellent analytical, problem-solving, and interpersonal skills.
• Ability to collaborate with technical and functional teams.
• Ability to manage competing priorities, meet tight deadlines, and adapt to change.

4. CRM Domain Experience -

• Experience with Siebel CRM modules, including Contracts, Lead Management, Partner Management, Campaign Management, Marketing, Resource Management, and eService, is an asset.
• Experience with transfer payment management processes is an asset.