IT & Software

Software Engineer, Agentic Systems Engineering - ThousandEyes

CISCO Systems

London · Greater London · United Kingdom

Overview

As a Software Engineer at Cisco ThousandEyes, you design, build, and operate AI-powered tools that help developers work more effectively. You’ll create agentic workflows, tooling integrations, and orchestration capabilities that fit into our AI development platform. You’ll collaborate with engineers to improve developer workflows, architecture, and operational practices, turning ideas into reliable tools used across the organization.

Responsibilities
  • Design, build, test, and operate AI-powered tools and services for software developers
  • Develop agentic workflows, reusable skills, tool integrations, and orchestration capabilities
  • Integrate AI tools with source control, CI/CD systems, issue trackers, documentation platforms, and internal developer environments
  • Build backend services and APIs that are secure, observable, reliable, and maintainable
  • Apply software engineering practices to manage the non-deterministic nature of AI systems, including evaluation, testing, monitoring, and feedback loops
  • Collaborate with developers to understand their workflows and iterate based on real-world feedback
  • Contribute to technical design discussions and evolve the architecture of the AI development platform
  • Improve engineering processes, documentation, and operational practices across the team
Key requirements
  • Software development experience using Python
  • Experience designing, building, testing, and operating backend services or developer-facing tools
  • Hands-on experience designing and implementing APIs within distributed software architectures
  • Practical experience using or developing with large language models, AI coding tools, or agentic AI systems
  • Experience working with Git, automated testing, and continuous integration and delivery workflows
  • Strong problem-solving and communication skills
  • Ability to collaborate effectively in a cross-functional team
  • Customer-focused mindset for developer productivity tooling
  • Python
  • APIs and distributed architectures
  • Large language models / agentic AI systems

Reference: WJ-747_30244087

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