Software Engineer II (Salesforce Loyalty Management Developer)

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Software Engineer II (Salesforce Loyalty Management Developer)

Performs activities developing components of solutions with a focus on analytics, support, testing, and proof of concepts aligned to business and technology objectives.

Provide a broad range of system solutions development to business problems through the development and programming of applications / systems. May also provide research, installation, maintenance, configuration, administration and/or provisioning of systems/applications.

Key Responsibilities

• Lead the end-to-end technical design and delivery of Salesforce Loyalty Management capabilities, including member management, loyalty programs, rewards, promotions, partner management, and transaction processing.
• Design and implement scalable solutions leveraging Salesforce Loyalty Management, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, and related Salesforce platform technologies.
• Provide technical leadership for integrations with enterprise systems using APIs, middleware, ETL tools, and event-driven architectures.
• Collaborate with business and product stakeholders to define requirements, evaluate solution options, and recommend optimal technical approaches.
• Develop and maintain technical architecture artifacts, solution designs, integration specifications, deployment strategies, and operational support documentation.
• Lead development teams through design, build, testing, deployment, and production support activities.
• Ensure adherence to enterprise architecture, security, governance, and engineering standards.
• Drive platform performance, scalability, reliability, resiliency, and operational excellence.
• Troubleshoot and resolve complex technical and integration challenges across Salesforce and connected platforms.
• Mentor engineers and provide subject matter expertise for Salesforce Loyalty Management best practices and solution patterns.
• Support release management, environment strategy, DevOps automation, and continuous integration/continuous deployment (CI/CD) processes.

Depth & Scope:

• Expert knowledge of the business, the broader organization, technical environment, processes, procedures, tools and other relevant technology areas (e.g. Architecture, Infrastructure, Security etc.) from a design / support / solutions perspective
• Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware / software support
• Expert knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues
• Works independently and/or autonomously as a senior/ lead on a diverse range of tasks / operational support of solutions

Education & Experience:

• Undergraduate degree, Post Graduate degree or Technical Certificate
• Strong academic background (e.g., computer science, engineering)
• Graduate degree nice to have
• 5-7 years relevant experience

Customer Accountabilities:

• Executes on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configures activities across Application, Platform and Infrastructure
• Leads the creation of solution options and ultimately a comprehensive end-to-end solution and coordinate relevant stakeholders, as required to support development initiatives; following a "build it, break it, fix it mentality".
• Is responsible for developing and documenting detailed solution design and act as an application SME through the design and development lifecycle ensuring alignment with Architecture
• Is accountable for complex applications/systems development, programming /coding
• Develops functional, technical and user interface designs for an application / system that meets the defined requirements (business, enterprise architecture direction, system performance and development standards)
• Consults on development of requirements and specifications and apply functional knowledge of business functions to design optimal software / systems
• Reviews technical deliverables throughout detailed design and development phase to ensure quality