Software Engineering Specialist

In this role you will drive the modernization and scaling of BT’s consumer billing platforms, delivering cloud-native solutions and new microservices. You will lead engineering direction, mentor teams, and ensure high-quality, reliable delivery across complex systems. You’ll work with cross-functional partners to align technical change with business priorities and deliver measurable improvements in reliability and customer outcomes. This is a hands-on technical leadership position with a focus on architecture, operation, and continuous improvement.

• 10% on target annual bonus
• Online private GP 24/7
• Carers leave up to 2 weeks
• Maternity/paternity/adoption leave – 18 weeks full pay, 8 weeks half pay
• Discounted BT products (mobile/broadband)
• Pension scheme – 5% from you and 10% from us

• Lead rollout of new technology across consumer billing platforms with minimal service disruption
• Own end-to-end delivery from design to production support for billing services
• Establish engineering standards, release readiness, and delivery controls for resilient platform changes
• Design and evolve cloud-native billing solutions using microservices, API-first design, and scalable integration patterns
• Make key technical decisions on Java/Spring Boot services, AWS/EKS workloads, and Oracle DB design
• Develop new microservices and backend capabilities to support billing journeys and modernization
• Review and optimize application code, service interactions, containers, and DB access
• Support discovery for existing/brownfield billing apps to identify migration opportunities
• Ensure billing services are deployed and operated with strong observability, resilience, and CI/CD
• Lead production readiness, incident response, and root-cause analysis for revenue-impacting issues
• Guide Oracle DB usage, data access patterns, and schema design for performance and integrity
• Collaborate with Product, Architecture, Security, QA, and Operations to align technical work with business goals
• Provide technical leadership through design/code reviews and architectural guidance
• Mentor engineers in microservices, Java/Spring Boot, AWS/EKS, and DB integration
• Promote accountability, continuous improvement, and operational excellence across delivery teams

• Java/Spring Boot, microservices, and API-first architectures
• Cloud platforms experience with AWS and EKS, including CI/CD practices
• Technical leadership, delivering end-to-end engineering projects, and mentoring teams

• Stakeholder management
• Effective communication of technical decisions and risks
• Collaboration across product, architecture, security, QA, and operations
• Java/Spring Boot
• Microservices
• API-first design