Software Quality Assurance Analyst

Lead software quality assurance for business applications, integrations, and ServiceNow through functional, automated, and security testing. This position offers a hybrid work schedule.

Reporting to the Business Solutions and Development Coordinator, the IT Analyst plans, develops, executes, and documents quality assurance activities. The work supports application reliability, security, and performance across the School Board. You will collaborate with development, operations, business users, analysts, developers, and vendors.

Key Responsibilities:

• Perform functional, integration, regression, acceptance, and security testing
• Develop and maintain automated test scripts and frameworks
• Validate ServiceNow modules, workflows, forms, and integrations
• Document test plans, cases, procedures, and results
• Track defects and assist with production issue resolution

Requirements:

• Undergraduate degree in a relevant technology field
• Three years of relevant quality assurance, testing, or development experience
• Experience with ServiceNow, automated testing, Python, and C#
• Experience testing web applications, APIs, and client-server applications
• Knowledge of Agile, SDLC, security testing, and web technologies

Apply software testing, automation, ServiceNow validation, and analytical troubleshooting as a quality assurance analyst.