Solution Architect - Marketing Technology

In this role you design, build, and optimize Salesforce-based marketing technology solutions to power Wiley’s global marketing operations. You lead design and development within the Marketing Cloud ecosystem, collaborating with architects, engineers, and product owners to deliver scalable, high-quality integrations and applications. You mentor delivery teams and shape technical standards across functional and non-functional areas. You contribute to the MarTech roadmap and drive automation and innovation to maximize impact for customers and the business.

• meeting-free Friday afternoons
• comprehensive benefits package
• competitive pay and transparent compensation
• professional development and internal mobility
• global, diverse workplace culture

• Lead solution design and hands-on development for Salesforce Marketing Cloud, focusing on Pardot and SFMC.
• Architect and deliver integration solutions connecting Salesforce with ERP, CMS, analytics tools, CDPs, and data warehouses using iPaaS (e.g., MuleSoft, Zapier, Workato), APIs, and ETL/ELT patterns.
• Serve as technical authority for marketing tech decisions, define standards, and ensure scalable, maintainable solutions.
• Lead and mentor offshore and onshore development teams, perform code reviews, and drive continuous improvement.
• Partner with product owners and stakeholders to translate marketing requirements into technical designs and delivery plans.
• Own end-to-end solution lifecycle from discovery to post-launch support, including testing and deployment.
• Uphold standards for performance, security, data integrity, and documentation.
• Contribute to platform roadmap by identifying opportunities for automation, consolidation, and innovation within the MarTech stack.

• 8+ years of Salesforce development and solution architecture with hands-on build experience
• Deep expertise in Pardot / Salesforce Account Engagement: automation rules, engagement studio, scoring models, custom redirects, API integrations, and B2B Marketing Analytics
• Strong knowledge of Salesforce Marketing Cloud (Journey Builder, Automation Studio, AMPscript, SQL, data extensions)
• Experience designing and implementing integrations using middleware/iPaaS (MuleSoft, Informatica, Dell Boomi, Zapier, Workato, Tray.io) and Salesforce REST/SOAP APIs
• Experience leading or managing development teams in an Agile environment
• Solid understanding of data architecture, data modeling, and CRM data flows within Salesforce
• Familiarity with adjacent marketing/analytics platforms (e.g., Adobe Analytics, CDPs, BigQuery, AEM, Webflow) is a strong plus
• Salesforce certifications (e.g., Marketing Cloud Consultant, Pardot Specialist, Platform Developer I/II, Application Architect) are desirable

• Strong communication with non-technical stakeholders
• Proactive problem-solving mindset
• Leadership and mentoring of cross-functional teams
• Salesforce Marketing Cloud (Journey Builder, Automation Studio, AMPscript, SQL)
• Pardot / Salesforce Account Engagement
• APIs (REST/SOAP)