Solution Engineer - M365 / Endpoint

In this role you will shape and demonstrate AI-driven solutions for customer digital transformations, aligning Microsoft AI Business Solutions with industry contexts. You’ll partner with sales teams to translate customer needs into compelling, technically sound demonstrations and end-to-end designs. You will influence business and technical stakeholders to secure design endorsement and drive long-term customer success. This is a cross-functional, high-visibility role in a growth-minded, inclusive team that values collaboration and customer outcomes.

• Advance qualified pipeline by showcasing capabilities, addressing proof requirements, and obtaining solution design endorsement.
• Lead solution envisioning sessions and business value assessments with account teams.
• Deliver customer-centric demonstrations leveraging technical workload expertise and engage CxO/Technical Decision Makers.
• Address architecture considerations and handle competitive objections.
• Formalize customer proposals and coordinate deployment plans with partners and Customer Success.
• Run discovery sessions to capture business challenges and prioritize win themes by value.
• Collaborate with Partners and Customer Success to align on deployment and KPIs.
• Support final proposal development and licensing with the Solution Specialist.

• Technical pre-sales, technical consulting, or equivalent experience.
• Experience with cloud/hybrid/on-prem infrastructures, architectures, migrations, industry standards, and technology management.
• Background in technical pre-sales for business applications or SaaS, or similar tech environment.
• Discovery, solution strategy, value-based selling, opportunity expansion.
• Ability to influence stakeholders across organizational boundaries via written, verbal, and presentation skills.
• Proven track record coordinating resources for complex digital transformation engagements.
• Deep understanding of business applications, cloud offerings (Microsoft and competitors), and value-selling methodologies.
• Ability to uncover customer needs and map tech to business problems.
• High self-awareness, empathy, and collaborative capability.

• excellent communication
• stakeholder influence
• presentation skills
• cloud and hybrid architectures
• on-premises infrastructures
• business applications