Solutions Architect

As Solutions Architect, you provide specialist architecture expertise for TeamViewer’s most strategic, technically complex customer engagements. You will design enterprise-scale DEX architectures and guide migrations, while sharing reusable patterns with the broader team. You’ll partner with sales, delivery, product, and engineering to drive outcomes and inform product direction with customer feedback. This role offers impact at scale in a fast-evolving digital workplace environment.

• Onsite onboarding at HQ
• Competitive compensation and bonus
• Company pension plan
• Public transport friendly offices
• Hybrid and flexible work time
• Work From Abroad Program

• Act as SME for the DEX portfolio and related enterprise technologies
• Lead architecture discovery and workshops to understand customer environments and risks
• Design scalable DEX architectures and integrations aligned with IT strategies
• Provide specialist guidance for complex pre-sales and post-sales engagements (use cases, validation, migration planning, architecture reviews, executive presentations)
• Collaborate with Solutions Engineers, CAC, Customer Success, Professional Services, Product, and Engineering to drive outcomes
• Identify technical risks and gaps early and deliver actionable recommendations
• Create reusable reference architectures, patterns, blueprints, and best-practice guidance
• Consolidate customer needs and feedback to inform product direction

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience
• Experience in solution architecture, solutions engineering, technical consulting, enterprise architecture, or similar customer-facing role
• Strong understanding of DEX, enterprise IT operations, endpoint management, workplace analytics, automation, and remediation
• Experience with large/complex enterprise customers and leading technical discovery or design reviews
• Hands-on experience with enterprise integrations, APIs, scripting, cloud technologies, identity, security, and data flows
• Experience with Microsoft endpoint and identity technologies, ITSM platforms, or adjacent digital workplace technologies
• Ability to translate complex requirements into practical recommendations for senior stakeholders
• Strong communication, presentation, facilitation, documentation, and cross-functional collaboration skills
• Experience with TeamViewer DEX, Nexthink, Lakeside, or comparable DEX technologies is preferred
• Willingness to travel up to 50% across the UKI region and internationally

• Strong communication and presentation
• Facilitation and documentation
• Cross-functional collaboration
• DEX and enterprise IT operations
• Endpoint management
• Automation and remediation