IT & Software

Solutions Architect, Metronome (Startups)

Stripe

London · Greater London · United Kingdom

Overview

As a Solutions Engineer at Metronome, you’ll bridge sales, product, and customer success to articulate the value of our usage-based billing platform. You’ll lead customized demos, participate in technical scoping, and guide prospects from discovery through handover to post-sales teams. You’ll travel to meet customers, run Proofs of Concept, and own knowledge areas within the team to win technical deals. This role sits at the intersection of GTM, engineering, and finance, offering meaningful impact in a fast-growing Stripe-enabled environment.

Responsibilities
  • Tell a clear value story showing how Metronome solves monetization challenges
  • Plan, build, and run customized demos for diverse buyer personas
  • Conduct discovery to understand customer challenges and map them to solutions
  • Travel to meet prospects for in-person workshops, conferences, and on-sites
  • Land deals ranging from startups to enterprise SaaS
  • Own knowledge areas, projects, tools, and market segments within the team
  • Run tight Proofs of Concept with defined success criteria leading to a technical win
  • Represent the Solutions Engineering group as a deal team member
  • Handle detailed scoping to ensure post-sales success
  • Build relationships across prospect organizations and design integrations into prospect systems
  • Act as pricing and packaging consultant to influence future customer direction
Key requirements
  • 1-3 years in technical and/or customer-facing SaaS roles
  • Academic background in a technical area with high EQ
  • Relentless passion for taking initiative and delivering outcomes
  • Growth mindset critical for learning in a fast-moving startup
  • Exceptional communication skills across technical, GTM, and finance stakeholders
  • Interest in building and improving GTM playbooks and processes
  • strong communication
  • growth mindset
  • high emotional intelligence (EQ)
  • experience with SaaS products in technical/customer-facing roles
  • familiarity with GTM playbooks
  • knowledge of quote-to-cash space or related tools (Salesforce, NetSuite, CPQs)

Reference: WJ-747_30148705

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