Solutions Architecture Manager – Cloud Contact Center

TELUS Digital in Canada is seeking a Manager, Solutions Architecture for Amazon Connect to design cloud contact center solutions and guide pre-sales engagements. You will craft architectures leveraging Amazon Connect and Zendesk, collaborate with sales and delivery teams, and produce detailed technical documentation.

The role requires 3-5 years in solution architecture or pre-sales, strong communication skills, and a track record of delivering large-scale cloud solutions.