Solutions Consultant (Mid-Market)

• Sales cycles in industrial software stall when prospects can’t see themselves in the product. As a Solutions Consultant, you close that gap — building custom demos, loading real customer data into trial environments, and translating complex maintenance workflows into a clear value story for operators, plant managers, and executives alike
• You’ll join MaintainX’s Solutions Consulting team as the technical partner to our Mid-Market Account Executives. The team owns everything technical between first call and signed contract: discovery, demos, RFPs, questionnaires, trials and technical validation
• You’ll also be the product expert the sales team leans on. When AEs have a tough technical question, you’re the resource. When the demo library needs updating after a product release, you keep it current. When a junior rep is pitching a new vertical, you’re the one who sharpens their positioning
• Run discovery with Account Executives to map each prospect’s workflows, pain points and decision-makers, then build the demo and evaluation plan around them
• Deliver tailored demos and hands-on trials, loading the customer’s own asset data so stakeholders see their operation in MaintainX
• Lead technical validation and proof-of-concept work across multi-stakeholder cycles, answering product, security and integration questions accurately so deals don’t stall
• Partner with a Professional Services on customer-specific integrations with third-party software when a deal requires it
• Keep demos, content and sales collateral current as the product ships (updates land about three times a week), and coach Account Executives on product knowledge and positioning
• You’ll work alongside product marketing, product management, engineering, implementation and support, and you’ll bring what you hear from customers back to those teams
• At 6-12 months, you will support Mid-Market evaluations end to end, Account Executives will bring you into deals early, and the customer feedback you collect is shaping product and messaging
• This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers

Benefits

• Flexible time off
• Competitive salary and equity opportunities
• Training and development investments
• Comprehensive healthcare coverage

Qualifications

• 3+ years in technical sales, solutions engineering, implementation or solutions building
• Confidence presenting to a mixed room and holding its attention
• Experience working in, or selling into, manufacturing, industrial operations or warehouse environments, with real exposure to operational workflows
• Skill at adjusting your approach for a technician, a plant manager and a finance/executive leader in the same deal
• A track record running multi-stakeholder evaluations from discovery through demo to technical validation
• Organization and attention to detail across several live deals at once
• Experience with CMMS, ERP or facility operations software
• Fluency in French and/or Portuguese or another language
• Familiarity with Salesforce, Opine or similar sales tooling